Contact Us

We're here to help with questions about our website and the products we review. Please read the information below to ensure your inquiry reaches the right destination.

Important: We are a product review website, not a cybersecurity company. For technical support, refunds, or product-specific questions, please contact the product vendor directly.

How to Reach Us

📧 General Inquiries

For questions about our website, reviews, or content:

Email: [email protected]

Response Time: 1-2 business days

🔒 Privacy Questions

For privacy policy or data-related inquiries:

Email: [email protected]

Response Time: 1-2 business days

⚖️ Legal Matters

For legal inquiries or terms of service questions:

Email: [email protected]

Response Time: 2-3 business days

🤝 Partnership Inquiries

For business or partnership opportunities:

Email: [email protected]

Response Time: 3-5 business days

What We Can Help With

We're happy to assist with questions about:

  • Information on our website and how to use it
  • Questions about our review methodology
  • Clarification about product comparisons
  • Feedback about our content
  • Privacy policy or terms of service questions
  • Reporting website errors or broken links
  • Media inquiries

What We Cannot Help With

Please contact product vendors directly for:

  • Technical Support: Product installation, troubleshooting, or configuration
  • Purchase Issues: Order status, billing, or payment problems
  • Refunds: Money-back guarantee or refund requests
  • Account Access: Login issues or account management
  • Product Features: How to use specific product features
  • License Keys: Product activation or license issues

Product Vendor Contact Information

TotalAV Support

Website: www.totalav.com/contact

Support: Available through their website chat and support ticket system

Total Adblock Support

Website: www.totaladblock.com/support

Support: Available through their help center

Avast Support

Website: support.avast.com

Support: Comprehensive help center with documentation and contact options

McAfee Support

Website: www.mcafee.com/support

Support: Phone, chat, and email support available

Before You Contact Us

You may find answers to common questions in these resources:

  • About Us - Learn about our review process and methodology
  • Disclaimer - Important information about our affiliate relationships
  • Privacy Policy - How we collect and use information
  • Terms of Service - Terms governing use of our website

Frequently Asked Questions

Can you help me install or configure a product?

No, we don't provide technical support. Please contact the product vendor's support team for installation and configuration assistance.

Can you process refunds or cancel subscriptions?

No, all purchases are made directly with vendors. Contact the vendor's customer service for refunds, cancellations, or billing issues.

Do you sell antivirus software?

No, we are a review website. We provide information and recommendations, but all purchases are made through vendor websites via our affiliate links.

How do you make money?

We earn commissions when visitors purchase products through our affiliate links. This doesn't increase the price you pay and helps us maintain the website. See our Disclaimer for details.

Are your reviews biased?

We strive for objectivity and base our reviews on research, testing data, and user feedback. While we earn affiliate commissions, we maintain editorial independence. Learn more on our About page.

Can you recommend a product for my specific needs?

Our website provides detailed comparisons to help you make informed decisions. However, we don't provide personalized consulting. Review our comparison pages to find the best fit for your needs.

How often do you update your reviews?

We regularly review and update our content to reflect new product versions, pricing changes, and updated testing results. Specific update frequency varies by product.

Can I suggest a product for review?

Yes! We welcome product suggestions. Send your recommendations to [email protected].

Business Hours

We respond to emails during regular business hours:

  • Monday - Friday: 9:00 AM - 5:00 PM EST
  • Weekend: Limited response; emails will be answered on the next business day
  • Holidays: Closed on major U.S. holidays

Response Time Expectations

  • General Inquiries: 1-2 business days
  • Privacy Requests: 1-2 business days
  • Legal Matters: 2-3 business days
  • Partnership Inquiries: 3-5 business days

During high-volume periods or holidays, response times may be longer. We appreciate your patience.

Media Inquiries

For press, media, or interview requests, please contact:

Email: [email protected]

Please include:

  • Your name and media organization
  • Nature of your inquiry
  • Deadline (if applicable)

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